VAT Refund for Non-EU Customers
As a non-European Union individual, you have the opportunity to benefit from a VAT refund on products purchased within our stores. Below, you'll find a step-by-step guide on how to go about it.
Intra-Community Delivery of Goods (ICD)
If you operate a business within a European Union country, you can take advantage of the Intra-Community Delivery of Goods (ICD) and purchase products at a 0% VAT rate. More details are available in our instructional guide.
Contact
Should you have any queries regarding VAT-exempt purchases, please get in touch with us.
Tax Free
Global Blue operates as the tax-free process facilitator in our stores. You can claim your tax refund at any Global Blue refund point worldwide within 8 months from the month of purchase. The list of Global Blue points can be found on the operator's website.
You'll receive a complete VAT refund, but a handling fee of 59.00 PLN gross will be added to the purchase amount. If you return the product, we'll refund this fee to you. For purchases in other stores, the refund amount will be adjusted by the operator.
Details regarding commission amounts can be found in the Global Blue refund table.
How to Avail Tax Free
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Make Purchases
- Shop at any of our stores for a minimum of 200.00 PLN.
- Request a Tax-Free form from our advisor.
- Ensure the advisor correctly fills in the form with:
- Your name
- Address
- Passport number
- Attach the receipt from the cash register to the form. The date on the form must match the receipt date.
- Note: If there are any errors on the form, we cannot rectify it. You'll need to return the product and make a new purchase, which might be at a different price. We'll issue a new document with the corrected details. To return products, you must have the receipt.
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During Customs Clearance
- When leaving Poland and the European Union, present the purchased products during customs clearance. The products must be intact.
- Confirmation of product export from the European Union must occur no later than the last day of the third month following the month of purchase.
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VAT Refund - Reimbursement
- You'll receive the VAT refund at any Global Blue network point by presenting your Tax-Free form.
- Note: You must collect the VAT refund in person; a proxy cannot do this for you.
Legal Framework
In Poland, VAT refund rules for travelers are governed by the Act on Goods and Services Tax and Excise Tax, as well as implementing regulations - Minister of Finance's ordinance. Act of March 11, 2004, on Goods and Services Tax - Chapter XII, Chapter 6, Articles 126 - 130 (Journal of Laws No. 54, item 535, as amended). For more information, visit Global Blue and Customs Service websites.
Intra-Community Delivery of Goods (ICD)
If your company is registered within the European Union and operates outside Poland, you can purchase products from us at a 0% VAT rate. To benefit from ICD, your company must have a valid VIES identification number that:
- Is registered for intra-community transactions
- Is issued by the member state in which your company is registered
- Contains a two-letter VAT code
ICD orders cannot be collected in-store. We must ship them outside Poland, to the country where your company is based. You can pay for the order in Euros or Polish Zlotys. We will issue the invoice in the currency you choose.
If you want to place an ICD order or have any questions about it, please contact us.
Jakie dokumenty są potrzebne do skorzystania z Tax Free?
Aby skorzystać z procedury Tax Free, potrzebne są następujące dokumenty:
- Dokument elektroniczny na urządzeniu mobilnym lub wydrukowany dokument TAX FREE: Ten dokument jest wystawiany przez sprzedawcę podczas zakupu1.
- Wszystkie zakupione towary ujęte w dokumencie TAX FREE: Musisz mieć przy sobie wszystkie towary, które kupiłeś i które są wymienione w dokumencie TAX FREE1.
Jakie towary kwalifikują się do zwrotu podatku VAT?
